Deloitte Health • NDA Contract
Re-imagining a Federal Health client's CSC at Deloitte
Role
Project Lead
Timeline
Jan - March 2025
Tools
Figma
Salesforce
Photoshop
Microsoft Excel
Team
21 Members
Overview
Transforming Public-Facing Digital Services
Redesign under
Constraints
Redesigned layouts and UI patterns without altering the client’s core color palette.
Accessibility
Implementation
Applied WCAG 2.1 principles to guide color, typography, and interaction decisions.
Data-Driven Insights
Analyzed visitor behavior to inform research, validate assumptions, and guide design direction.
Solution
A scalable, developer-ready ecosystem
Our solution = A design system + website redesign + Salesforce Cloud integration
Our team created a cohesive ecosystem that bridges design standards, user experience, and Salesforce Cloud infrastructure, ensuring design consistency, system intuitiveness, and smooth handoff between design and development teams.
How did we get there?
Defining research strategies and project scope.
By evaluating competitor information architecture and UI patterns, we identified strengths, gaps, and best practices across similar platforms. As project lead, I translated these findings into a clear scope, structured timelines, and coordinated delivery across teams.
The Team
Two minds are better than one.
The project was driven by 8 major student leads from SCAD, working in close collaboration with Deloitte teams based in Chicago and New York. This two-way partnership fostered an energetic, professional, and purpose-driven workflow throughout the engagement.
Performance Review
Feedback on my performance
